FAQ

Please note: Orders CANNOT be changed, modified, or canceled after checkout! If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact us.

Returns

Learn more about returns when you explore our Returns Policy.

Shipping & Order Status

Southern Voltage ships to the Continental US. Learn more about our shipping and return policy.

You will receive email confirmation with tracking as soon as your order ships.

Shopping with Us?

What Do I Do If An Item Is Out Of Stock?

  • We know how it feels to fall in love with a piece to find out it's sold out later! Don't stress; we have you covered! Sign up to receive restock notifications when an item is back in stock:
    • Select your Size 
    • Select Email When Available
    • Enter your Email Address or Phone Number
    • Click "Notify Me When Available”

Do You Have A Physical Store?

  • YES! We are extremely excited to announce our 1st Mini Store Front is open for you to shop in Austin, Tx! Shop Daily Monday-Sunday 10am-8pm. We are located inside Painted Tree Boutiques in Sunset Valley Marketfair Austin, TX. Booth F23! 
  • Address: 5400 Brodie Ln Suite 300, Austin, TX 78745 BOOTH F23♥

Payment Methods

What Payment Options Do You Accept?

  • We accept the following tenders: Visa, Mastercard, American Express, Discover, and PayPal. We also have the option to pay in installments via Afterpay or Shop Pay at checkout!

Gift Cards

Do You Have Gift Cards?
  • Of course! Check out our "Gift Card" link on our main menu. Purchase $25, $50, $75, $100 and gift away!
How Can I Use A Southern Voltage E-gift Card Or Promo Code?
  • When you start the checkout process click the button that says add a discount code or a gift card.  
  • Promotion codes can't be applied toward the purchase of gift cards, sales tax, or shipping costs.